Your satisfaction is our top priority and we will do what we can to ensure your happiness with every purchase. We offer returns within 30 days of purchase back to your original form of payment. To return, please pack the items safely back into the original packaging and use the pre-paid return label enclosed in your order. Once we receive the package and inspect the product(s), the total amount minus the original shipping cost and $5 for return shipping will be returned back to your original form of payment. The returned item must have at least 50% or more of the product left in the bottle/jar in order to qualify. If the product does not meet the return requirements, store credit will be issued instead. Unfortunately, we are unable to offer exchanges at this time.
Bonbon is not responsible for any additional shipping costs for returns, and we do not assume responsibility for reimbursement or compensation of returned packages lost in transit without proof of delivery to Bonbon.
Please note: We will not be able to refund the shipping cost for returns as it is directly paid to our providers.